Privacy-Policy

Your privacy is critically important to us. This section outlines how we collect, use, and safeguard your data.

Information We Collect

• Personal Information: Name, contact details, address, and payment information provided during account creation or checkout.
• Non-Personal Information: IP address, browsing data, and cookies to improve your experience.

How We Use Your Information

• To fulfill and deliver your orders.
• To communicate updates, offers, or customer support.
• To analyze user behavior for enhancing our services.

Data Protection

We adopt advanced security measures to protect your information. However, data transmission over the Internet is not entirely secure, and we cannot guarantee complete security.

Third-Party Sharing

We do not sell or rent your data to third parties. However, your information may be shared with trusted partners for delivery, payment processing, or legal compliance.

User Account

• Eligibility: Users must be 18 years or older. Minors can access the site under parental supervision.
• Responsibilities: Users are responsible for safeguarding their account credentials and for all activities under their account.
• Breach of Security: Notify us immediately at support@veelora.com if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts for non-compliance with our Terms of Service.

Product Descriptions

Veelora strives to provide accurate product descriptions. However, we do not guarantee the descriptions’ accuracy, completeness, or reliability. Product images are illustrative and may differ slightly from the actual items.

Pricing

• All prices are listed in INR and include applicable taxes unless specified otherwise.
• Prices are subject to change without prior notice.
• In case of pricing errors, we reserve the right to cancel orders and notify you of the changes.

Shipping and Handling

• Standard shipping time: 7-10 business days.
• Shipping costs are calculated at checkout based on your location and order value.

The risk of loss transfers to you upon product delivery.